Complaints channel

Complaints channel

¿What is the Complaints Channel?

The Complaints Channel is a secure and confidential tool that allows employees, collaborators, suppliers and other individuals related to our organization to report possible infringements, irregularities or behavior that contravenes the law, our internal codes or applicable agreements.

This channel forms part of our commitment to an honest, ethical and law-abiding working environment.

¿What kind of situations can you communicate?

• Legal or regulatory breaches
• Violations of the Code of Conduct or Internal Regulations
• Workplace harassment, discrimination or inappropriate treatment
• Health or safety risks at work
• Irregularities in contracts, tenders or internal processes
• Any other infringement in the workplace, commercial, health or technical areas

¿Who can use the channel?

• People employed in any of our areas
• Suppliers, distributors, customers, and external collaborators
• Candidates
• Individuals who have a professional relationship with our company

¿What guarantee do you offer?

Complete confidentiality in information management.
Possibility of anonymous reporting.
Express prohibition of retaliation.
Impartial and diligent investigation.
Follow-up on the status of the case.

¿Who manages the channel?

The channel is managed by an independent external body, with the utmost respect for current legislation (Law 2/2023 on whistleblower protection). All reports are handled in accordance with internal information management procedures and in line with the principles of impartiality, confidentiality, legality and proportionality.

Taking action is everyone's responsibility!

This channel is a key tool for preventing, detecting and correcting inappropriate behavior. Using it responsibly and in good faith protects the company and all of us who are part of it.

How do I report it??

If you wish to report something, you must do so using the form found at the following link: https://legalcompliance.com.es/en/?id=d00cb65af0&fzo=1

If you have any questions about how the channel works, you can contact the Compliance Department by email: rrhh@maxcamino.com